Frequently Asked Questions

All of our razors are designed with Close Shave® Technology, that feature ultra-thin, open flow blades that allow for easy cleaning and long lasting blade life; however, the duration of a razor or blade cartridge refill largely depends on a customer’s hair type, shaving habits and proper care of the razor and razor blade cartridge refill.

We love hearing from our customers about their experiences with our products. If there’s a particular product that you can’t get enough of, share your opinion and experience by leaving a review on its associated product page. Please feel free to follow us on Instagram at @PureSilkShave and leave a comment or tag us in your post! You may also submit your comments (and compliments) here. We may even select your story to be posted on our website and/or social media platforms with your permission.

For a more specific retailer list related to a particular Pure Silk razor, contact us here.

Our Pure Silk® razors with Close Shave® Technology are best paired with our famous Rich & Luxurious Shaving Cream for legs like Pure Silk! See which Shaving Cream best fits you, here.

For a more specific retailer list related to a particular Pure Silk Shaving Cream, contact us here.

To see our latest lineup of Pure Silk shave items, please visit our Products page here.

We participate in couponing programs with local retailers all year long, so keep an eye out for deals in your area!

While we love hearing from our enthusiastic supporters, we do not currently accept any unsolicited ideas.

Never! We are pleased to say that we don’t test our products on animals.

No. All of our Pure Silk products are gluten-free, except Pure Silk Coconut & Oat Flour Shave Cream, which may contain traces of gluten.

No. All of our Pure Silk products are Casein-free.

No. All of our Pure Silk products are paraben-free.

No. All of our Pure Silk products are phthalate-free.

No. All of our Pure Silk products are dye-free.

Our Pure Silk Shave Cream products DO NOT CONTAIN any of the following allergens:

• Dairy • Egg • Soy • Wheat • Peanut • Tree Nut • Fish • Shellfish • Sesame

Yes! All our cans and caps are recyclable. See recycling numbers below.

• #40: Steel - All Pure Silk 5 oz CANS
• #41: Aluminum - All Pure Silk travel-size (2.25 oz) and full size (7.25 oz) CANS
• #2: Plastic (HDPE or High Density Polyethylene) - Plastic CAPS on Pure Silk 7.25 oz cans & the plastic TUBES of non-aerosol moisturizing shave cream
• #5: Plastic (PP or Polypropylene) - Plastic CAPS on all Pure Silk travel-size cans and on all non-aerosol moisturizing shave cream

Thank you for being such a loyal customer. Please reach out to us for further assistance.

Please reach out to us for further assistance.

Unfortunately, we don’t give out free samples.

All return requests for Pure Silk products purchased at Retailer stores or their websites must be processed by their customer service. Please contact them. We’re sure they’ll be able to help you out and accommodate your return.

All return requests for Pure Silk products purchased on Amazon must be processed through Amazon Customer Service. Please contact them. We’re sure they’ll be able to help you out and accommodate your return.

We don’t allow the reselling of our products on Amazon unless you’re an authorized Pure Silk distributor. Please note that strict adherence to this policy shall be enforced.

No, we do not offer wholesale opportunities at this time.

To ensure all inquiries are tracked and answered as soon as possible, it’s best to reach out to a member of our team by using our Contact Us page.

If you didn’t find the answer to your question, we want to hear it. Simply send your question here and a member of our team will get back to you shortly.

We recommend an adult be present when using Pure Silk Shaving Cream.